Shipping policy

Thank you for shopping with TARA. Please read our shipping policy carefully to understand how we process and deliver your orders.

1. Order Processing

• All confirmed orders are processed within 2–4 business days (excluding Sundays and public holidays).

• You will receive a confirmation email with tracking details once your order has been shipped.

2. Shipping Rates & Delivery

• Shipping charges (if any) are displayed at checkout before you complete your order.

• We currently ship across India using reliable courier partners.

• Estimated delivery time: 5–10 business days depending on your location.

• Delays may occur due to courier issues, natural calamities, or unforeseen circumstances. TARA is not responsible for such delays.

3. Tracking

• Once shipped, you will receive a tracking number via email or SMS.

• You can track your order directly through the courier partner’s website/app.

4. Address & Delivery

• Please provide the correct and complete delivery address at checkout.

• We are not responsible for non-delivery due to incorrect or incomplete address provided by the customer.

• If a package is returned due to non-availability of the customer during delivery attempts, re-shipping charges may apply.

5. International Shipping

• Currently, we do not offer international shipping.

6. Damaged or Lost Packages

• All orders are carefully packed and shipped.

• In case of physical damage on delivery, an unboxing video (continuous, 180° view, without breaks) is mandatory for claims.

• Small stone fall is not considered damage.

• TARA is not responsible for loss or theft after successful delivery as per tracking details.